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Technical Support

Virtual Pool

Platforms:   Windows 9X
System Requirements:
  • IBM/Tandy & 100% compatibles
  • 386SX 40MHz or higher
  • VGA Graphics
  • Hard Drive
  • CD-ROM Drive
  • Supports all major sound cards
System Recommended:
Installation Tips: Default Install Directory: C:\VPOOL

To Install Virtual Pool (DOS):
DOS Installation -
  1. Insert the Virtual Pool CD into your CD-ROM Drive.
  2. Type 'D:' (where D is the letter that designates your CD-ROM drive), then press enter. You should now see the D:\ prompt (if D is your CD-ROM drive).
  3. Type 'Install', then press enter. Follow through the onscreen instructions.
Windows 95 Installation -
  1. Insert the Virtual Pool CD into your CD-ROM drive.
  2. From the START button, select RUN, and type: DRIVE:\SETUP.EXE where DRIVE is the drive letter of your cdrom drive. If your cdrom drive is on D drive, this would be D:\SETUP.EXE
  3. Hit [ENTER] or click the mouse button on [OK]
  4. Follow onscreen instructions.

Game Executable: POOL or the Windows Icon

To start Virtual Pool:
In DOS -

  1. At a DOS prompt, type 'CD\VPOOL', and then press enter.
  2. Type 'POOL', and then press enter.
In Windows 95 -
  1. Open 'My Computer', then your 'C' drive, and then open the 'VPOOL' folder.
  2. Double click on the 'Virtual Pool' icon.

To Re-run the Setup: From DOS, run CONFIG.EXE or from WIN, select configure

To Quit: From main menu, click on 'exit virtual pool'
FAQ:

  1. Getting the error message, "Unable to select desired video mode."
  2. The keyboard locks up during play but the mouse still works.
  3. The mouse driver is difficult to use and jumping everywhere.
  4. The movies will not play or lock up.
  5. Can only use Normal Resolution for the game with my video card?
  6. The Electronic Registration is not working or I do not have a modem.
  7. Using QEMM and get an error message saying that XMS Memory is corrupted.
  8. Receiving- DSHELL error on attempting to install.

Problem: Getting the error message stating: "Unable to select desired video mode."


Problem: The keyboard locks up during play but the mouse still works.
  • Your sound card is probably set to 10 or your IRQ selection is incorrect in the setup. Select Sound card setup with the mouse from the game menu and choose `none' for sound or change the card's IRQ to 9 or less.
  • There is an update in the works that should allow for an IRQ of 10.

Problem: The mouse driver is difficult to use and jumping everywhere.
  • Load a DOS mouse driver and select DOS driver (not serial) in the setup.

Problem: The movies will not play or lock up.
  • To test if it is the sound card, select no sound in the setup. Run the setup again and select the proper sound card.

Problem: Can only use Normal Resolution for the game with my video card.
  • Make sure your VESA BIOS is version 1.2 or later. You can download the latest version from your video card support sites. You might want to try the latest VESA drivers up on our support sites. The more recent driver update for Virtual Pool is vp0908.exe.

    Virtual pool works in standard resolution to insure its compatibility with all video cards. The hi-speed SVGA drivers used by Virtual Pool are much faster than the current VESA standard. These drivers are constantly being written and updated. There may not be one for your video card. If your card is not supported or is not working with one of the drivers supplied, you can try the `universal' vesa 1.2 BIOS extension. If the generic vesa does not work, we would like to know about your card to aid us in writing as many drivers to support the hi-res mode in as many cards as possible.

    Please give us the name and (most importantly) the chip set your card uses. To determine the chip set of your particular video card, refer to your video card documentation, inspect the actual video card for the chip type, or contact the manufacturer. You may be able to find this info by typing MSD at the DOS prompt (MS DOS). MSD is not always accurate. Let us know if the video information is being supplied by MSD.


Problem: The Electronic Registration is not working or I do not have a modem.

Problem: I use QEMM and get an error message saying that XMS Memory is corrupted.
  • Run the QEMM update called, QPATCH.EXE in the VPD directory. If you do not have a VPD directory, contact Quarterdesk Office Products/QEMM in order receive a patch.

Problem: DSHELL Error
    This will happen when you attempt to run the Windows SETUP program on Windows95. You will want to run the DOS INSTALL on a 95 machine.
Manuals:
Patches: